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Documents, Operations & Support

eTMF Workflow Agent

H1ST-AI-DOC-006 · Task 6.1

Your TMF shouldn't scare you before an inspection

Walking into an inspection already ready, because the file has been ready all along, is the difference this makes. The agent orchestrates document movement through configurable BPMN workflows aligned to the TMF Reference Model v3.3.1 (250 artifacts across 11 zones), enforcing review, approval, and QC steps with SLA timers, and capturing every routing decision, hand-off, and status change to an ALCOA+ audit trail. Sponsors and CROs get a single, visual system of record for document flow instead of email chains and shared drives.

The grind you know

Your TMF shouldn't scare you before an inspection

When your TMF documents move through ad hoc email approvals and manual filing, you are left without a reliable record of who did what, or when. The missing or late artifacts you dread surface only at inspection, the one moment you can no longer reconstruct the workflow. You cannot see SLA status in real time, so you cannot prove timeliness or completeness against the Reference Model until someone asks and it is too late.

Part of the eTMF & Documents family

An eTMF that files and manages itself.

Walking into an inspection already ready, because the file has been ready all along, is the difference this makes. The agent orchestrates document movement through configurable BPMN workflows aligned to the TMF Reference Model v3.3.1 (250 artifacts across 11 zones), enforcing review, approval, and QC steps with SLA timers, and capturing every routing decision, hand-off, and status change to an ALCOA+ audit trail. Sponsors and CROs get a single, visual system of record for document flow instead of email chains and shared drives.

  • TMF Reference Model
  • 21 CFR Part 11
Explore the eTMF & Documents family

How it works

  1. 1

    Model

    QA designs approval and QC routes in the BPMN designer, mapping each step to TMF zones, roles, and SLA targets.

  2. 2

    Route

    Incoming documents enter the engine, which assigns owners, opens review tasks, and starts SLA timers automatically.

  3. 3

    Track

    Status, bottlenecks, and breaches surface on a live dashboard while every action is logged to the audit trail.

Capabilities

What it takes off your plate

Visual Workflow Designer

Drag-and-drop BPMN canvas lets QA build routing, review, and approval flows mapped to TMF zones without code.

SLA Timers & Escalation

Configurable due-date clocks trigger reminders and automatic escalation when a review or approval step breaches its SLA.

Reference Model Alignment

Workflows are pre-mapped to the 11 TMF zones and 250 artifacts of Reference Model v3.3.1 to enforce expected-document logic.

Part 11 Audit Trail

Every state transition, actor, and timestamp is written to an immutable, ALCOA+ compliant audit trail for inspection readiness.

What you get

  • Configured BPMN workflow templates per document type
  • Real-time TMF workflow status dashboard
  • SLA compliance and cycle-time reports
  • Immutable audit trail export for inspections

In practice

What this looks like on a real study

Where the agent shows up in the day-to-day of a live trial — the moments the grind usually lives in.

Six weeks to an inspection

It's six weeks to your inspection and you need to prove the TMF stayed complete and timely. The live dashboard shows SLA status per zone in real time, and the ALCOA+ audit trail reconstructs every routing decision and hand-off on demand.

An approval breaches its SLA

A country-specific document sits unreviewed past its due date. The SLA timer triggers reminders and tiered escalation to the manager automatically, so the artifact doesn't quietly go missing until inspection.

Routing without shared drives

A new ICF version needs parallel QA and medical review before filing. QA models the route on the BPMN canvas mapped to the right TMF zone, and the engine assigns owners and opens tasks instead of an email chain.

Proof

The impact on your study

60%
Reduction in document cycle time
99%
On-time SLA completion rate
100%
Workflow actions audit-trailed

Figures shown are pre-launch targets based on internal benchmarks, not guaranteed outcomes.

Works with your stack

  • Veeva Vault

    EDC

  • Email

    Email

Who it's for

Built for the teams who run trials

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Peace of mind

Built to the standards inspectors expect

Every output is generated inside a validated, audit-ready platform, kept under human-in-the-loop control, and mapped to the regulatory and CDISC standards this agent supports.

  • TMF Reference Model
  • 21 CFR Part 11

Frequently asked questions

See the eTMF Workflow Agent on your study

Walk through it on your own workflow with a clinical-trials expert — no pressure, no obligation, and honest answers, including on the limits.