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Documents, Operations & Support · H1ST-AI-PM-007

Clinical Project Management

Action items, status, deviations & comms.

The problem this family owns

When action items, status, deviations & comms is left to manual work

This is the stretch of the trial where the work is repetitive, deadline-bound, and unforgiving of small errors — the part a stretched team feels first, and the part where a missed detail is most expensive to fix later.

The Clinical Project Management family puts a purpose-built agent on each of these. You stay in control of every output — the agents absorb the grind, not the judgment.

Where it fits

The Clinical Project Management family in the trial lifecycle

The AI program manager. Clinical Project Management extracts action items from email, keeps study and site status dashboards current, tracks protocol deviations and CAPAs, reviews safety, and runs site and physician communication.

It sits in the Documents, Operations & Support suite — a compliant etmf and an ai project team — and is delivered as 6 individually-deployable AI agents you can adopt one at a time or as a complete workflow.

The agents

6 agents in the Clinical Project Management family

Each agent below removes a specific piece of that grind. Deploy the whole family as one workflow, or add the single agent that hurts most today and expand from there.

One workflow, not point tools

How these agents work together

Enabled together, the Clinical Project Management agents hand off in sequence — each one's output becomes the next one's input, so nothing is re-keyed and nothing falls between the seams.

  1. 1
    Email & Action Item Agent

    An AI agent that reads project email and meeting notes to extract action items, assign owners, and track them to closure.

  2. 2
    Status Dashboard & Reporting Agent

    Automated study and site status dashboards with executive summaries, KPIs, and threshold alerting.

  3. 3
    Protocol Deviation & CAPA Agent

    Protocol-deviation tracking and categorization with integrated CAPA management aligned to ICH E6.

  4. 4
    Safety Review Agent

    SAE and SUSAR tracking with automated reconciliation between the EDC and the safety database.

  5. 5
    Site Communication & Newsletter Agent

    Automated site emailers for milestones, reminders, and status, plus periodic study newsletter generation and distribution.

  6. 6
    Physician Communication Agent

    A consented, compliant-channel WhatsApp workflow for physician and site-team notifications, response capture, and AI-driven next steps.

Built for regulated trials

Compliance and security by design

Every agent runs inside a validated, audit-ready platform aligned to the standards clinical teams and inspectors expect.

21 CFR Part 11

Electronic records and signatures with full audit trails, access controls, and validation.

ICH E6(R3)

Good Clinical Practice, including risk-based quality management and computerized-system expectations.

CDISC (CDASH · SDTM · ADaM)

Standards-based data capture, tabulation, and analysis datasets that validate clean in Pinnacle 21.

HIPAA

PHI safeguards, de-identification, and role-based access across the platform.

GDPR

Lawful processing, data-subject rights, and EU data-residency support for global trials.

SOC 2

Security, availability, and confidentiality controls audited against Trust Services Criteria.

ISO 27001

Certified information-security management system governing the whole platform.

ISO 42001

AI management system for responsible, governed, and auditable use of AI.

Straight answers

Common questions about the Clinical Project Management family

Pulled from the questions teams ask most about the agents in this family — answered plainly, including where the honest answer is a limit.

See the Clinical Project Management family on your study

No pitch, no pressure — a working walkthrough on your own workflow and honest answers, including on the limits. Bring the study that worries you most.