One agent for the entire drug-industry surface
E-prescribing is its own standards universe — NCPDP SCRIPT, EPCS, benefit checks, prior auth, and the RxNorm↔NDC crosswalk that pharmacies and PBMs run on. The Pharmacy Agent owns all of it, connecting EHRs, pharmacies, PBMs and pharma over Surescripts, CoverMyMeds and DrFirst.
- NCPDP SCRIPT v2023011 · EPCS · ePA
- Real-Time Prescription Benefit (RTPB v13 ↔ CARIN RTPBC, Jan 2027)
- RxNorm ↔ NDC normalization & medication history
Drug : ATORVASTATIN CALCIUM 20 MG tablet RxNorm : 617311 (clinical drug concept) NDC : 59651-608 (dispensing package) Sig : Take 1 tablet by mouth once daily Qty : 30 Refills: 3 Txn : SCRIPT v2023011 · NewRx
The agent normalizes the drug from RxNorm (clinical concept 617311) to the exact NDC package (59651-608) for dispensing, surfaces real-time benefit, and routes the NewRx to the pharmacy over Surescripts.
In short
ATORVASTATIN CALCIUM, from order to pharmacy
The agent normalizes the drug from its RxNorm concept to the exact NDC package, checks benefit, applies EPCS or ePA if needed, and routes the NewRx — all on standards.
Drug : ATORVASTATIN CALCIUM 20 MG tablet RxNorm : 617311 (clinical drug concept) NDC : 59651-608 (dispensing package) Sig : Take 1 tablet by mouth once daily Qty : 30 Refills: 3 Txn : SCRIPT v2023011 · NewRx
The agent normalizes the drug from RxNorm (clinical concept 617311) to the exact NDC package (59651-608) for dispensing, surfaces real-time benefit, and routes the NewRx to the pharmacy over Surescripts.
From click to pharmacy, on standards
A four-step flow that turns a clinician's order into a routed, benefit-checked, reconciled prescription.
- 1
1 · Prescribe & normalize
The clinician selects a drug; the agent normalizes it from the FHIR MedicationRequest and RxNorm concept to the exact NDC package for dispensing, and validates the sig, quantity and refills.
- 2
2 · Check benefit (RTPB)
Real-Time Prescription Benefit returns patient-specific coverage, cost and covered alternatives in-workflow — bridging NCPDP RTPB v13 and the CARIN RTPBC FHIR IG (required January 2027).
- 3
3 · Authorize (EPCS / ePA)
Controlled substances go through EPCS with DEA-compliant identity and two-factor signing; if the payer requires prior auth, electronic prior auth (ePA) assembles and submits the request.
- 4
4 · Route & reconcile
The NewRx is routed to the pharmacy via Surescripts / CoverMyMeds / DrFirst, and RxRenewal, RxChange, CancelRx and RxFill responses flow back for medication reconciliation.
Everything the Pharmacy Agent covers
The full drug-industry surface — e-prescribing, benefit, prior auth, identifiers, networks and supply chain — in one agent.
NCPDP SCRIPT v2023011 e-prescribing
Full transaction set — NewRx, RxRenewal, RxChange, CancelRx and RxFill — mapped cleanly between EHR/FHIR MedicationRequest and NCPDP SCRIPT.
EPCS for controlled substances
Electronic Prescribing of Controlled Substances with DEA-compliant identity proofing, two-factor signing, audit and fraud-signal detection.
Real-Time Prescription Benefit
In-workflow benefit, price and covered-alternative surfacing, bridging NCPDP RTPB v13 and the CARIN RTPBC FHIR IG (required January 2027).
Electronic prior auth (ePA)
NCPDP ePA plus Da Vinci PAS/DTR to auto-assemble documentation, predict approval and keep the script moving without phone-and-fax delays.
Medication history & Formulary/Benefit
SCRIPT RxHistoryRequest for reconciliation across sources, plus NCPDP Formulary & Benefit for coverage and alternative-drug suggestions.
RxNorm ↔ NDC normalization
Move between clinical drug concepts (RxNorm) and dispensing-level identifiers (NDC), the crosswalk pharmacies, PBMs and claims all depend on.
Network routing
Managed connectivity to Surescripts, CoverMyMeds and DrFirst, so a prescription reaches the right pharmacy over the right network.
Drug supply chain (DSCSA)
GS1 serialization and EPCIS support for Drug Supply Chain Security Act traceability and product verification.
Who buys the pharmacy module
The Pharmacy Agent opens the drug-industry buyer set on top of the clinical core:
- Pharmacies & PBMs — e-Rx, RTPB, med history, claims
- e-Prescribing & EHR vendors — embed SCRIPT/FHIR
- Payers — RTPB and electronic prior auth (ePA)
- Pharma manufacturers — DSCSA, patient-support / hub
Security & Compliance
Enterprise-grade trust, stated honestly
Protecting PHI is non-negotiable. Here's exactly where our certifications stand — no overclaiming.
Compliant · BAAs available
Audit in progress
On roadmap
Native, by design
AWS HIPAA-eligible infrastructure · Business Associate Agreements (BAAs) · Encryption in transit & at rest · See our security details →
Frequently asked questions
Modernizing e-prescribing or pharmacy benefit?
See the Pharmacy Agent run NCPDP SCRIPT, RTPB and RxNorm↔NDC normalization on your own drug and benefit data.