Support Center

How Can We Help You?

Browse frequently asked questions, contact support, or access resources

Email Support

Get help via email. We respond within 4 business hours.

Live Chat

Chat with our support team Monday-Friday, 9am-5pm ET.

Phone Support

For critical issues. Available to premium customers.

Support Hours: Monday-Friday, 9:00 AM - 5:00 PM Eastern Time

Frequently Asked Questions

Find answers to common questions about Health1st AI

Documentation

Technical guides, API documentation, integration tutorials, and best practices.

Knowledge Base

Searchable help articles, video tutorials, and troubleshooting guides.

Compliance Resources

HIPAA compliance guides, security documentation, and BAA templates.

Community Forum

Connect with other Health1st AI users, share tips, and get peer support.

System Status

All Systems Operational

AI Scribe (STRAN)

Operational

RCM Suite (BOLT, GURDN, DOMO)

Operational

Interoperability (SPIDR, SYNCH)

Operational

EHR Integrations

Operational

Our support team is here to help. Reach out and we'll get back to you within 4 business hours.